IRT Market Dynamics and Service Provider Benchmarking (3rd Edition)

Description

Whatever you used to call it, whatever you call it now, and whatever you will call it in the future, one thing is for sure. The world of eClinical interactive randomization and drug supply services continues to evolve. From the data contained in this report, the IRT industry seems to be in a state of transition from standalone point products to more fully integrated systems that use and feed data into other eClinical systems such as EDC systems, CTMS, and eCOA systems, in addition to managing randomization and drug supply functions. ISR keeps a finger on the pulse of the IRT market to help everyone in the eClinical ecosphere stay current with market dynamics and anticipate changes to come.

IRT providers, eClinical system vendors, and sponsor/CRO organizations will all gain valuable insight using this research. For IRT providers: Learn how your company performs against competitors. Discover where performance exceeds expectations so you can differentiate your offerings from competitors. For eClinical system vendors: Discover IRT provider offerings and find out which one is best suited for integration with your data systems. For sponsors/CROs: Compare your company’s outsourcing philosophy to that of the broader industry. Evaluate your provider selection process. Explore new providers and understand how they have performed for industry peers. There are a handful of large players but, for the most part, the IRT service provider playing field is wide open.

Sponsors:

  • Learn which IRT providers are being most utilized by your peers.
  • Understand which IRT applications are being integrated most often with various EDC, ePRO, and CTMS systems that may already be in place.
  • Forecast what to expect in terms of outsourcing IRT services and the use of preferred providers.
  • Benchmark IRT vendor performance based on data from unbiased assessments.

IRT Service Providers:

  • Benchmark 22 different IRT service providers (including in-house systems) across 22 different attributes based on user experience, which allows providers to gauge their own performance against expectations as well as that of other providers.
  • Gain insight into the integration capabilities of providers’ respective systems by understanding which IRT applications are being integrated with which EDC, ePRO, and CTMS systems.

EDC, ePRO, and CTMS Providers:

  • Gain insight into the integration capabilities of providers’ respective systems by understanding which IRT applications are being integrated with which EDC, ePRO, and CTMS systems.
  • IRT Vendor Selection
  • Outsourcing Trends
  • IRT Vendor Perceptions
  • IRT Vendor Performance
  • Company Service Quality Profiles
  • Study Data

ISR understands that you’re looking for confidence in your market research. With ISR, you’ll consistently receive

  • Focused Domain Expertise — We’ve operated in pharmaceuticals for over 15 years and because it’s our sole focus, our domain expertise brings value to the work that “generalist” researchers can’t deliver.
  • Genuine Research Expertise — Our market research experience has developed over 20 years in many dynamic industries.  We capture appropriate sample sizes, given the research objectives, and we use appropriately sophisticated statistics to uncover everything that’s real and to give you confidence in your decisions. Read our Six Questions to Ask About Your Market Research to learn more about why our industry expertise sets us apart.
  • Transparency — If you’re like many, you’ve been disappointed more than once by research providers who fail to live up to their promises, providing you with their “professional judgment” in place of sound data; and suspect contacts instead of real decision-makers. We deliver the beliefs, attitudes, and intentions of people who matter – and we’ll prove it by showing you the titles of your respondents.

For additional questions about any of ISR’s reports or custom research services, please contact us at info@ISRreports.com.

IRT Vendor Selection

Primary Section Takeaways
Most Important Selection Criteria
Attributes Growing in Importance
Complexity’s Role in Vendor Selection
Preferred Provider Agreements

Outsourcing Trends

Primary Section Takeaways
In-house vs. Outsourced IRT Use
Suppliers vs. Integrated Service Companies
Importance of IRT Being Vendor’s Main Service
Desired IRT Improvements

IRT Vendor Perceptions

Primary Section Takeaways
IRT Vendor Familiarity
IRT Vendor Leaders
IRT Vendor Usage
IRT Vendor Preference
Reasons for IRT Vendor Preference
Improvement Suggestions for Preferred Vendor

IRT Vendor Performance

Primary Section Takeaways
A Note on Performance Calculations
Performance Across Service Providers
Figure 1 – Capabilities
Figure 2 – User-friendliness
Figure 3 – Staff Characteristics/Support

Company Service Quality Profiles

Study Data

IRT Vendor Familiarity
IRT Vendor Leaders
IRT Vendor Usage
IRT Vendor Preference
Reasons for IRT Vendor Preference
Improvement Suggestions for Preferred Vendor
Selection Criteria
Attributes Growing in Importance
Complexity of Builds
Impact of Complexity on Vendor Selection
Experience Preference: Therapeutic Area vs.
Complexity
Better Functionality Preference: Sites vs.
Sponsor/CRO
Importance of IRT Being Vendor’s Main Service
Critical Quality Measures for IRT Systems
In-house vs. Outsourced IRT Use
Preferred Provider Agreements
Number of IRT Preferred Providers
Percent of IRT Work Awarded to Preferred Providers
Desired IRT Improvements
Verbatim Responses: Desired IRT Improvements
Future Use of Dedicated IRT Suppliers vs. Integrated
Service Companies
Importance of Reporting Functionality
Importance of Technology vs. Professional
Implementation/ Customization

IRT Vendor Drilldowns

In-house Developed IRT System
Almac (IXRS, aXcess)
Aris Global agXchange IRT
Avaya
Bioclinica Agile RTSM
Bracket
Cenduit
Criterium TeleDiary
DSG
Endpoint Clinical-Pulse
ePharmaSolutions
Five9 IVR
IBM-Merge Healthcare – IVR/IWR
ICON Flex Advantage
inVentiv Health Clinical IRT
Medidata Balance
Oracle Health Sciences IRT On Demand
PAREXEL Informatics ClinPhone
PPD
Premier Research
S-Clinica
Suvoda IRT
USAN Voicenet
Veeva
Veracity Logic
WCT Smart
Westat Westrax
Y Prime
Performance Across IRT Vendors

Demographics

Company Type
Office Location
Job Title
Decision-making Responsibility
Technology Familiarity
Current Clinical Trial Involvement

Additional information

License

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