Description
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As pharmaceutical and biopharmaceutical companies increase their levels of external development and manufacturing, the need for unbiased information to support strategic business decisions continues to grow. In this report, ISR provides pharmaceutical companies and contract manufacturers a comprehensive analysis of current outsourcing trends and practices, in addition to a quantitative analysis of CMO service quality across a series of 27 performance attributes specific to large molecule projects. In this Consumer Reports-style analysis, ISR presents data on 393 service encounters from 208 respondents who have been involved in outsourced biologic API projects in the past 18 months.
Drug developers:
- Uncover which CMO attributes drive outsourcing partner selection for biologic API projects as well as the CMO attributes gaining in importance over the past year among industry peers
- Make a more educated purchase of CMO services by understanding which manufacturers best fit your company’s needs in addition to how individual CMOs have measured up to sponsor-peer expectations in similar projects
- Gain insight into CMO customer loyalty, an index based on customer satisfaction, likelihood to use again and likelihood to recommend, along with verbatim responses from customers regarding their experience
Contract Manufacturers:
- Gain insight into sponsors’ outsourcing preferences and practices when it comes to selecting a CMO for an outsourced biologic manufacturing project
- Compare your company’s performance against its competitors specific to biologic API and related services by accessing performance evaluation information across 27 CMO attributes
- Uncover your own delivery strengths and weaknesses and use the information to develop targeted messaging that effectively portrays your company’s strengths and differentiates its service offerings based on areas of strong performance
- Outsourcing Philosophies and Practices
- CMO Perceptions and Interactions
- CMO Selection Drivers
- CMO Performance and Scorecards Across Attributes
- CMO Loyalty
- Company Service Quality Profiles
- Study Data
ISR understands that you’re looking for confidence in your market research. With ISR, you’ll consistently receive
- Focused Domain Expertise — We’ve operated in pharmaceuticals for over 15 years and because it’s our sole focus, our domain expertise brings value to the work that “generalist” researchers can’t deliver.
- Genuine Research Expertise — Our market research experience has developed over 20 years in many dynamic industries. We capture appropriate sample sizes, given the research objectives, and we use appropriately sophisticated statistics to uncover everything that’s real and to give you confidence in your decisions. Read our Six Questions to Ask About Your Market Research to learn more about why our industry expertise sets us apart.
- Transparency — If you’re like many, you’ve been disappointed more than once by research providers who fail to live up to their promises, providing you with their “professional judgment” in place of sound data; and suspect contacts instead of real decision-makers. We deliver the beliefs, attitudes, and intentions of people who matter – and we’ll prove it by showing you the titles of your respondents.
For additional questions about any of ISR’s reports or custom research services, please contact us at info@ISRreports.com.
Pricing & Ordering
Sample data
Table of Contents
Outsourcing Philosophies and Practices
Primary Section Takeaways
Outsourcing Drivers
Outsourcing Drivers by Company Size
Preferred Providers
Number of Preferred Providers
Outsourcing Models
Outsourced Manufacturing Activities
CMO Perceptions and Interactions
Primary Section Takeaways
CMO Familiarity
CMO Leaders—Unprompted
CMO Leaders—Prompted
Received Proposals
CMO Usage
Biologic API CMO Preference
CMO Preference Among Users
CMO Cost Perceptions
Summary Table
CMO Selection Drivers
Primary Section Takeaways
Judging CMO Quality—Unprompted
Most Important CMO Attributes
CMO Attributes Gaining Importance
CMO Performance and Scorecards Across Attributes
Primary Section Takeaways
Figure 1 – CMO Performance: Delivery Factors
Figure 2 – CMO Performance: Organization Factors
Figure 3 – CMO Performance: Capabilities Ratings
Figure 4 – CMO Performance: Staff Characteristics
Performance Summary by Category
CMO Loyalty
Primary Section Takeaways
CMO Loyalty
Company Service Quality Profiles
Brand Snapshot
Study Data
CMO Leaders—Unprompted
Other Responses
CMO Leaders—Prompted
Received Proposals
CMO Selection Attributes
CMO Selection Attributes Gaining Importance
CMO Familiarity
CMO Usage
CMO Preference
CMO Cost Perceptions
Outsourcing Drivers
Outsourced Manufacturing Activities
Use of Preferred Providers
Number of Preferred Providers
Outsourcing Models
Large Molecule Commercial Offering
Large vs. Small Molecule Outsourcing
CMO Drill-downs
AbbVie Contract Manufacturing
Albany Molecular Research Inc. (AMRI)
Althea
Avid Bioservices
Boehringer Ingelheim
Catalent
Celltrion
CMC Biologics
Cobra Bio
Cook Pharmica
Cytovance
FujiFilm Diosynth Biotechnologies
GSK Contract Manufacturing
IDT Biologika
KBI Biopharma
Kemwell
Lonza
Novasep
Paragon
Patheon
Pfizer CentreOne
Rentschler
Richter-Helm
SAFC
Samsung BioLogics
Sandoz
Sanofi CEPiA
Therapure Biopharma
Wacker Biotech
Wuxi AppTec
CMO Satisfaction Rating Explanations
Performance Across Service Providers
Demographics
Company Type
Headquarters Location
Office Location
Job Title
Decision-making Responsibility
Outsourcing Influence
Contract Manufacturing Responsibilities
Involvement in Outsourced Manufacturing
Contract Manufacturing Involvement
Years of Industry Experience
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