IRT Benchmarking & Market Dynamics (5th Ed.)

Report Overview

ISR’s primary market research provides a snapshot of the current IRT (Interactive Response Technology) market, offering fresh insights into real user experiences with these systems and opportunities available to IRT providers over the next few years. We surveyed 125 experienced IRT outsourcers and collected their insights on 315 recent encounters with service providers.

We aim to support two main goals with our IRT Benchmarking and Market Dynamics Report. The first is to help pharmaceutical sponsor organizations and CROs make more informed IRT selection decisions. This report contains a wealth of information on the provider selection process, including the criteria that are most important in choosing an IRT provider and the functions and factors that influence outsourcing decisions. Readers will learn which IRT providers are perceived as leaders and how individual IRT providers perform along key attributes such as Integration with other eClinical technologies (e.g., EDC, CTMS, eConsent, etc.), Ease of use for site team, Start-up timelines / speed of build, and more.

The second goal is to help IRT providers optimize operational and marketing strategies. This research measures key aspects of brand strength and reported usage of 20 IRT providers. Respondents evaluated recently used IRT providers on their performance across 18 key attributes and shared verbatim feedback for their preferred IRT providers. This report also offers a pulse on new trends, including desired improvements to IRT reporting capabilities, possible AI applications and risks of using AI, and key IRT quality measures. Armed with these insights, IRT providers can understand more about their strengths and weaknesses and focus on the capabilities that matter most to potential customers.

• Data collection in Q4, 2024
• 25-minute web-based quantitative survey
• 125 respondents from North America, Europe, Asia-Pacific, and Latin America
• 118 pages

What you will learn:

Pharmaceutical, Biopharma, or Biotech Sponsor Organizations and CROs:

• Discover which attributes motivate outsourcing selection for IRT services
• Learn which IRT providers are considered leaders and being most utilized by your peers
• Understand how IRT providers are performing along a variety of attributes and which might be a good fit for your studies

IRT Service Providers:

• Understand how sponsors and CROs choose IRT providers including selection attributes, use of preferred providers, contracting / bundling preferences, etc.
• Utilize the experience of recent customers to benchmark IRT provider performance across 18 attributes, gauge the performance of your company against users’ expectations as well as that of competitors
• Read verbatim responses to understand why respondents prefer specific solutions and what improvements they would like to see in future versions of IRT
• Learn about recent trends in the IRT space including desired improvements to IRT reporting capabilities, possible AI applications and risks of using AI, and key IRT quality measures

Table of Contents:

• IRT Service Provider Selection Process
• IRT Trends
• IRT Service Provider Perceptions
• IRT Service Provider Performance
• Company Service Quality Profiles
• Appendix
• Service Provider Drill-downs
• Demographics

Included Providers:

• 4G Clinical Prancer RTSM
• Almac IXRS-3
• Atreo RTSM
• Endpoint Clinical PULSE IRT
• Fountayn (formerly DataTrak) RTSM
• ICON Flex Advantage IRT
• IQVIA IRT (formerly Cenduit CIRT2)
• Medidata Rave RTSM
• Medpace ClinTrak IRT
• Medrio RTSM
• Merative Zelta RTSM
• Oracle Clinical One RTSM
• Perceptive IRT (formerly Calyx)
• Premier Research IRT
• S-Clinica ClinVision IRT
• Signant Health SmartSignals RTSM
• Sitero Mentor RTSM (formerly Clario)
• Suvoda IRT
• Veeva RTSM
• YPrime IRT

Companies listed in bold print have been reviewed by 10 or more respondents. These providers have detailed company service quality profiles and are included in an in-depth performance analysis.