2023 Gene Therapy CDMO Benchmarking

Report Overview

Industry Standard Research (ISR) takes pride in our suite of Quality Benchmarking work and this study is no exception. The inaugural Gene Therapy CDMO Benchmarking has a wealth of information, created with two goals in mind: (1) Help gene therapy companies make more informed CDMO selection decisions, and (2) Help CDMOs optimize operational and marketing strategies around gene therapy development and manufacturing.

This report provides gene therapy companies and contract manufacturers a comprehensive analysis of outsourcing trends and practices. Included with this is a quantitative analysis of CDMO service quality across 27 performance attributes specific to outsourced gene therapy development and manufacturing. Discover the key attributes that contract manufacturing decision-makers are using to drive CDMO selection for gene therapy development and manufacturing. Learn how individual CDMOs perform along important dimensions through analysis of 178 captured service encounters among 77 respondents.

What you will learn

Gene Therapy Developers:

• Understand which manufacturers best fit your company’s needs and how individual CDMOs have performed compared to competition to better inform your purchase of CDMO services
• Discover the attributes that industry peers consider important when selecting an outsourcing partner for gene therapy development and manufacturing
• Gain insight into CDMO customer loyalty, an index based on customer satisfaction, willingness to recommend, and likelihood to use again, along with verbatim responses from customers regarding their experience

Contract Manufacturers:

• Learn about your company’s competitive positioning as well as delivery strengths and weaknesses; use this information to develop targeted messaging on true areas of strength
• Understand your performance according to users – and compare among competitors – across 27 performance metrics specific to outsourced manufacturing
• Gain insight into gene therapy innovators’ outsourcing practices and preferences when it comes to their experiences in working with CDMOs

Major Topics:

• Outsourcing Philosophies and Practices
• CDMO Engagement and Project Timelines
• CDMO Selection Drivers
• CDMO Perceptions and Interactions
• CMO Performance and Loyalty
• Gene Therapy CDMO Competitive Landscape
• Company Service Quality Profiles